Is Your Website Broken?
Whether your website has stopped loading, crashed after an update, been hacked or simply isn't working as it should, we'll identify the cause and repair the problem.
We work with existing WordPress websites, fixing everything from plugin conflicts and broken contact forms to performance issues and website recovery.
What's happening?
- My website won't load
- White screen of death
- My contact form isn't working
- I can't log in
- My website was hacked
- My website is very slow
- WordPress crashed after an update
- WooCommerce isn't working
- Something else
Can my website be repaired?
Short answer:
- In most cases, yes.
- Sometimes it's a simple fix.
- Sometimes multiple issues need attention.
- Occasionally a rebuild makes more sense.
- We'll tell you honestly.
What causes websites to break?
- Failed updates
- Plugin conflicts
- Malware
- Hosting changes
- PHP version
- SSL certificates
- Theme issues
- Database corruption
What can we repair?
- WordPress
- Divi
- Elementor
- WooCommerce
- Contact forms
- Broken layouts
- Website speed
- Security
- SEO issues caused by technical faults
How does the repair process work?
1 Diagnose
↓
2 Explain
↓
3 Repair
↓
4 Test
↓
5 You're back online
Why choose Digital Trails?
- Existing websites are our speciality
- We explain problems in plain English
- We fix the cause, not just the symptom
- Experience with WordPress, Divi, Elementor and WooCommerce
- Careful testing before completion
- Honest advice if a rebuild is the better option
Before you contact us
If you can, it helps to include:
- Your website address
- A description of what's happening
- When the problem started / when last was the website working correctly
- Whether any updates were made recently
- Screenshots of any error messages
- Your hosting provider
Don't worry if you don't know the answers to all of these. Just tell us what you've noticed, and we'll take it from there.
Not Sure What's Wrong?
That's perfectly normal. Most website owners don't know what's causing the problem, they just know something isn't working. Describe what's happening, and we'll investigate the issue before recommending the best solution.