All websites need to be properly supported and maintained. We offer a service which covers all the necessary basics, and a bit more. The Website Care Plan doesn’t stop with us updating software on a regular basis. Through taking care of many different aspects, your peace of mind and the stability of your website remains our responsibility, whilst avoiding hidden surprises.

Many of our website tools come in the form of premium plugins and themes. While there are often free alternatives available, we prefer to use reliable tools which work well and are properly supported by their vendors. The cost of these premium plugins is bundled into the Website Care Plan fee.

Below is a list of items typically covered by our Website Care Plan:

• General website support
• Website hosting with Xneelo
• Software licensing for themes and other premium plugins
• Email setup
• Regular software updates
• Attending to update-related issues
• Website performance and image optimisation
• Periodic performance monitoring, to ensure the website is operating quickly and efficiently
• Anti-spam setup for contact forms
• Uptime monitoring
• SSL Certificate supplied
• Website security setup
• Daily backups to two locations. One is with the website host, and the other on secure offline storage
• General troubleshooting
• Disaster recovery
• Revising and updating technology. We would like to ensure that your website is not left behind as technology advances, and we often implement new tools, replacing older ones as they fall out of favour
• Small changes. These are simply basic changes made to the website from time to time, such as changing text, emails, phone numbers, swopping out photos, etc.